Got Questions? We’ve Got Answers - XB Software FAQ

F.A.Q.

We know that planning a software project or switching vendors can feel overwhelming. Whether you’re a startup validating an idea or aт established medium-sized business replacing legacy systems, we’ve got answers. And if you don’t see what you’re looking for, we’re just a message away.

General
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Software Development
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Project Management
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App Modernization
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QA & Testing
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General
How to choose a software development company?

Choosing the right software development partner can feel overwhelming, but it doesn’t have to be that way. Start by looking for proven experience in your industry. A strong portfolio and detailed case studies will show if the company has built similar products and understands the challenges you’re facing.

Don’t just take their word for it, check independent review platforms like Clutch, GoodFirms, or TechBehemoths to see what real clients say about working with them. Look for consistency in communication, delivery, and results.

Another important factor is the company’s commitment to quality and security. Teams that hold certifications such as ISO 27001 or ISO 9001, along with industry-specific compliance standards (for example HIPAA for healthcare, SOC 2 for cloud and SaaS providers, GDPR for data protection, or PCI DSS for financial and e-commerce products) demonstrate that they follow structured processes and are able to protect your data responsibly and meet global expectations for security and reliability. Certifications won’t guarantee success, but they significantly increase your chances of working with a mature, well-organized vendor.

Make sure the company offers a clear process, values collaboration, and is transparent about estimates, timelines, and IP ownership. A trustworthy team won’t just write code — they’ll help you to shape the right solution for your business.

At XB Software, we back our experience with public reviews, real-life case studies, and long-term client partnerships. If you’re not sure what to look for, we’re happy to walk you through what a good partnership should look like — no pressure.

What's the difference between ISO 27001/9001 certified companies and non-ISO companies in terms of customer satisfaction and organizational performance?

ISO-certified companies (ISO 27001/9001) typically offer a higher level of reliability, consistency, and customer care, and the difference is very real in day-to-day collaboration. These certifications mean the company doesn’t just say it follows best practices; it has proven, audited processes for quality, security, risk management, and continuous improvement.

In practice, clients feel this as smoother communication, fewer surprises, faster issue resolution, and more predictable project outcomes. Your data is handled more responsibly, your deadlines are safer, and the overall experience is more structured and transparent.

Non-ISO companies aren’t necessarily “bad,” but they lack this verified backbone of process maturity. Their performance and customer satisfaction often depend on individual teams or managers, not on a standardized, organization-wide system.

So if you want peace of mind — knowing that quality and security are not just promises but obligations — an ISO-certified company provides a more dependable and reassuring environment for long-term collaboration.

Should I hire a freelance software developer or a software development company?

It depends on the scope, timeline, and goals of your project. Both options have their strengths, but they serve different needs.

Freelancers can be a good fit for small, low-risk tasks or short-term help. They’re typically more affordable and flexible but may lack the structure, team support, or long-term reliability for complex projects.

It’s a better choice when you need a quick fix, one-off feature, or have technical leadership on your side.

A software development company, on the other hand, provides an entire team (including developers, project managers, designers, business analysts, and QA engineers) working in sync. You’re not just buying code, you’re gaining a full-cycle partner who understands business goals, offers risk management, and ensures quality through established processes.

It’s a better choice when you want a scalable, secure, and future-proof product with a clear roadmap and a team that grows with you.

At XB Software, we build long-term relationships with startups, SMBs, and enterprises, offering flexible engagement models and a full project team from day one. Still not sure what’s best for your case? Let’s talk and help you weigh the options.

Why pay attention to XB Software? What are the advantages?

Since 2008, XB Software has been delivering full-cycle custom software development with a strong client-first approach and a true partnership mindset. We don’t just build software, we help to shape your ideas and ensure quality through thorough QA.

Our foundational expertise comes from creating professional UI libraries like Webix and DHTMLX that show our deep knowledge in component-based development. Our mastery in implementing these UI components in client’s projects resulted in the development of white-label products, Examarius (perfect for optimized online testing) and Stockelix (for streamlined inventory management). This experience allows us to help teams to accelerate delivery, reduce costs, and achieve a consistent, visually polished UI/UX.

Our clients trust us to design effective, budget-friendly solutions and deliver projects on time. In fact, 9 out of 10 clients come back because they’re genuinely satisfied with our services. You can check out their honest reviews on trusted platforms like Clutch, GoodFirms, or TechBehemoths.

Our strength lies in our people — a highly skilled team continuously upgrading their expertise. We have certified professionals with PMP credentials, PhDs in IT, and certified developers in Node.js, React.js, JavaScript, TypeScript, Webix, DHTMLX, along with expert QA engineers, business analysts, and project managers.

Want to know more? Check out How We Work to see our development processes, contract options, and methodologies designed to make your project smooth and successful.

What industries does XB Software have experience in?

We’ve successfully delivered custom solutions for a wide range of industries, including energy, healthcare, IT, logistics, finance, education, construction, etc. But we don’t stop there.

Whether you’re in a highly regulated sector or a fast-moving startup space, our flexible approach and deep technical expertise allow us to adapt to your industry’s unique challenges. We learn fast, ask the right questions, and bring proven processes to deliver real business value no matter your domain. Need something niche? We’re up for it, and we have the track record to prove it.

How to protect my software idea from being stolen?

We understand that your idea is the foundation of your business, and protecting it is a top priority. While there’s no way to patent an “idea” alone, there are proven, professional ways to safeguard your concept before, during, and after development.

Here’s how we recommend protecting your software idea:

  • Sign an NDA (Non-Disclosure Agreement): Always sign an NDA before discussing your idea in detail with any software development partner. At XB Software, we’re happy to sign NDAs under your legal jurisdiction — it’s standard practice for us.
  • Document everything: Keep records of your conversations, emails, documents, and proposals. This creates a clear trail of ownership and helps prevent disputes down the road.
  • Work with a reputable vendor: Partner with a company that has a proven track record, clear processes, and public reviews. Look for one with ISO certifications and strict security protocols.
  • Make your ownership visible: If possible, register trademarks, domains, or relevant copyrights associated with your product.

At XB Software, your idea is safe with us. We’ve worked with hundreds of startups and SMBs, and protecting client confidentiality is baked into our culture, not just our paperwork.

Should I own the source code for the application?

Yes. And it’s important to make sure that you do.

When you invest in custom software, you’re not just buying a working app, you’re investing in a long-term business asset. Owning the source code gives you full control: you can update, scale, integrate, or even switch vendors without being locked in.

But not all software companies automatically transfer source code ownership. Some charge extra fees or include restrictive licensing. That’s why it’s critical to clarify this upfront.

At XB Software, we believe your software should truly be yours. All our projects include full transfer of source code, documentation, and IP rights once the project is complete and paid for. No hidden clauses, no extra fees.

Why it matters: With full ownership, you’re free to grow your product on your terms, protect your investment, and ensure future flexibility.

Who owns the software and intellectual property (IP) after the project?

You have full ownership of everything we build for you — source code, documentation, designs, databases, you name it. Once the project is delivered and paid for, it’s legally transferred to you. No licensing traps, no vendor lock-in. Just clean, clear handover.

How do you ensure the software aligns with our business goals and user experience?

We begin every project with deep discovery sessions led by our Business Analysts, UX experts, and PMs. We define your business goals, user roles and needs, process bottlenecks, growth plans, and risks.

After that, we create prototypes, wireframes, and product roadmaps — all validated with your team. We can test your idea early not only through an MVP but also with AI-powered prototypes, combining AI tools and developer expertise to build and validate concepts much faster. This will help you to see how the solution behaves, gather early feedback, and reduce uncertainty before development begins.

Every design and feature is aligned with your workflow, so you’re not just getting software, you’re getting a tool that supports real results and user adoption.

What’s better for my company: custom software or a ready-made tool?

When moving fast and staying lean is key, off-the-shelf software might be the quickest way to test ideas. But as soon as you find product-market fit, limitations start showing: lack of flexibility, hidden costs, and features you can’t control. That’s where custom software comes in. We can also start with an MVP, so you don’t overinvest early but still keep room to scale smartly.

As your business scales, off-the-shelf tools often become a patchwork of subscriptions and workarounds. You lose time and money jumping between platforms that weren’t made to work together.

Custom software helps you to:

  • Automate your operations end-to-end;
  • Unify your data and tools in one platform;
  • Cut dependency on third-party limits and licenses;
  • Support team workflows your way;
  • Build a unique solution around your idea;
  • Scale features as your users grow;
  • Own the tech and the IP from day one.

If you’re feeling boxed in by the tools you use, it might be time to build something that actually fits.

What’s the difference between an MVP, a prototype, and a full product?

Here’s the breakdown in simple words:

  • Prototype — a visual or clickable concept to test ideas and gather feedback early (no backend logic yet);
  • MVP (Minimum Viable Product) — a working app with just the core features to solve the main user problem and enter the market fast. A so-called test ground for you and the target users;
  • Full Product — a complete, feature-rich solution with advanced functionality, integrations, and polished UX, ready for scale.

We’ll help you to choose the right format based on your goals, timeline, and budget. Start small, validate early, grow smart.

I saw a system I liked in your portfolio. Can I buy that exact implementation?

Indeed, due to a good market understanding, the following of latest development trends, and considerable experience in providing best solutions for the domain, XB Software has many great examples of flourishing projects in the portfolio. All the cases are displayed with permission from the clients we were working with to showcase how great ideas can be turned into successful solutions.

We have two ready-made, on-premise white-label systems, Examarius and Stockelix, which can be purchased under a license. If your idea aligns with something you’ve seen in our portfolio, we can also develop it as a fully custom solution, tailored to your specific goals, data, and requirements. This way, you get a solution that fits your business perfectly while benefiting from our proven expertise.

Do you work with clients long-term, or just on short-term projects?

Yes, we do both, and many of our clients choose to stay with us for the long term. Some of our partnerships have lasted 5+ and even 10+ years, evolving from initial MVPs to full-scale platforms with continuous improvements, new features, and business expansion.

What keeps these relationships going is our ability to grow with your product, adapt to changing needs, and stay proactive. We’re not just here to deliver a piece of code and disappear. We’re here to support your vision from first launch to future roadmap.

Whether you’re looking for a quick, focused delivery or a tech partner you can rely on for years, we’re ready.

Can you take over a project started by another team?

Definitely! We specialize in project takeovers and know exactly how to make the transition smooth and stress-free. Our team will carefully audit the codebase, review documentation (or create new if there’s no available), identify technical and business risks, and quickly stabilize the development process. Whether you’re facing delays, miscommunication, or a vendor you’ve outgrown, we will help you to regain control and move forward with confidence.

Can your team work with clients in different time zones?

Yes, we’ve successfully delivered projects for clients across North America, Europe, and APAC. Our Eastern European team guarantees at least 2 hours of daily working time overlap, and we’re flexible to go further when needed. Whether you’re in New York, Berlin, or Sydney, you’ll get real-time updates, fast responses, and a team that feels just as close as your in-house crew.

What’s the difference between outsourcing and outstaffing, and how to know which one is the right fit for my project?

Outsourcing means you delegate the entire project to a full, self-managed team that handles everything — planning, development, QA, delivery — while you stay focused on business decisions. Outstaffing (Staff Augmentation), on the other hand, gives you individual specialists or an extended team who work under your direction as part of your in-house workflow.

Which model is best depends on how much control you want and how much internal expertise you already have. If you need a turnkey solution with minimal management effort, outsourcing is usually the best choice. If you have a strong internal team but need extra hands or specific expertise, outstaffing is ideal.

In both cases, you’re not left alone, we can help you to choose the most efficient model, ensure smooth integration, and support your goals so the collaboration is productive, transparent, and aligned with your business needs.

Software Development
What are the pros and cons of custom software?

Custom software is built specifically for your business, which means it’s not one-size-fits-all, but just-right-for-you. While it does require more initial investment than off-the-shelf tools, the long-term value and competitive advantage often outweigh the costs.

Key Advantages:

  • Built for Your Needs: You get exactly the features and workflows your business requires.
  • Improves Efficiency: Tailored tools often replace manual processes, reduce errors, and boost productivity.
  • Scalable for Growth: Custom software evolves with your business, so there’s no need to switch platforms as you grow.
  • Stronger Security: Custom systems can be designed with advanced, industry-specific security and compliance in mind.
  • Dedicated Support: You get a partner who understands your system, not just a help desk.

Potential Challenges:

  • Higher Initial Cost: Custom development costs more upfront, but it often saves money in the long run.
  • Takes Time: Discovery, design, and development take time but ensure the result fits your goals.
  • Choosing the Right Vendor: Working with the wrong team can derail the project. That’s why we guide you through every step, with transparency and clarity from day one.

At XB Software, we help you to minimize risk and maximize ROI with a structured approach, clear estimates, and a flexible, transparent process that adapts to your goals.

What are my responsibilities as a client in a software development project?

Your involvement is essential to the success of your custom software project. But don’t worry, you don’t need to micromanage. At XB Software, we’ll guide you through the process, so you always know what’s expected and when.

Here’s what your role could include:

  • Providing clear goals and vision: You don’t need to dive deeply into detailed technical specs — that’s our job. But the more we understand your business needs, priorities, and pain points, the better we can shape the right solution. Therefore, any information on your idea/project, including documentation, requirements, suggestions, etc., will be of great help for us to deliver you the solution that will perfectly fit your needs.
  • Active participation during discovery and feedback rounds: Be ready to join a few meetings during the discovery phase to help us understand your workflows. Once development starts, regular feedback on features and prototypes ensures the result matches your expectations.
  • Timely approvals and responses: Quick sign-offs on mockups, features, and decisions will help us to keep momentum without delays, especially when working in Agile sprints.
  • Validating deliverables: We’ll share demos, test builds, or clickable prototypes. Your role is to test them, share input, and highlight anything that needs improvement. You won’t need to check every line of code, just confirm that what’s delivered works as expected for your business.

Think of it as a collaboration, not a hand-off. The best software is built when the client and development team work as one unit. Our job is to keep the process smooth and guide you along the way — no technical background required.

How long does it take to develop custom software?

It depends on the scope, complexity, and the level of detail you expect in the first release. Small tools or MVPs can take 2-4 months, mid-sized systems usually require 4-8 months, and large enterprise platforms may take 9-18 months with phased delivery. If you want a faster option, we have experience in AI prototyping.

Software development involves many moving parts: requirements clarification, integration with third-party systems, changing priorities, legacy constraints, and unexpected edge cases discovered during testing. Even well-defined projects may evolve as stakeholders better understand what they need once they see early versions of the product.

The timeline becomes much clearer after we define your requirements, user roles, workflows, and integrations. During discovery, we break the project into milestones so you always know what is being built, when it will be delivered, and how each stage moves you closer to the final product.

No matter the size of your project, we focus on predictable delivery, transparent communication, and regular releases, so you start getting value from the system long before the full version is complete. To minimize delays, we use structured discovery, incremental delivery, and transparent communication. So if anything shifts, you know why, how it affects the timeline, and what options you have.

I have an idea but no technical specs. Can you help me to shape the vision and create documentation?

Absolutely. We understand how documentation is important. That’s what our Discovery Phase is for. We’ll assign a Business Analyst and Project Manager to work with you on refining the concept, identifying features, and creating detailed technical specifications, wireframes, and user stories — all before development starts.

This helps to reduce risks, clarify scope, and gives you the option to use this documentation internally or with stakeholders before committing to the build. Even if you’re not tech-savvy, we’ll guide you through every step in plain language.

What happens during the discovery phase, and what will I get out of it?

The discovery phase is your project’s foundation, and we take it seriously. You’ll work with our Business Analysts, PMs, and tech leads to cover all the bases:

  • In-depth stakeholder interviews;
  • Market & competitor research;
  • User persona development;
  • Feasibility & risk assessments;
  • Technical architecture planning;
  • Feature prioritization.

By the end, you’ll know exactly what we’re building, why it matters, and how we’ll get there — all before a single line of code is written. That includes:

  • A prioritized list of features;
  • User journeys or service blueprints;
  • Technical architecture suggestions;
  • Risk mitigation plans;
  • Budget and time estimates;
  • Project scope and timeline.

These aren’t just documents, they’re decision-making tools. You’ll know what to expect, what it’ll cost, and how it all fits together.

How long does the discovery phase usually take?

Most discovery phases last from 2 weeks to several months, depending on the size and complexity of your project. For smaller MVPs, we can deliver results faster. For complex ERP systems, we take the time needed to uncover every requirement and risk.

No matter the timeline, we keep things efficient and transparent, so you get clarity, not delays and issues.

What happens after the discovery phase?

Once we complete discovery, you get a detailed project plan that’s ready to go. You’re in control — you can choose to move forward into development, pause the project, revisit specific ideas, or stop completely.

If you proceed, your project shifts into execution mode, meaning we assemble the right team, lock in timelines, and start building your solution according to everything we mapped out together. In other words: no guesswork, no surprises — just a clear path from idea to launch. You can check what happens during each full-cycle development phase on our How We Work page to know what to expect.

Can you integrate a solution with my existing system?

No problem! We specialize in seamlessly integrating new software with your existing systems, whether it’s ERP, CRM, legacy databases, or third-party tools or custom APIs.

Our team carefully analyzes the current architecture and uses proven integration methods (including RESTful APIs, webhooks, middleware, and secure data pipelines) to ensure smooth, real-time data exchange without disrupting your daily operations. You can count on us to deliver efficient, secure, and scalable integrations that will enhance your workflows, improve data accuracy, and save you time and effort.

Which technologies, frameworks, and languages will you use to develop my software?

We’ll carefully choose the tech stack based on your project’s specific needs, goals, and long-term plans, not based only on trends or one-size-fits-all approaches.

At XB Software, we work with a wide range of modern and proven technologies to deliver scalable, secure, and high-performance applications. Whether you need a responsive web platform, a mobile-first app, or complex cloud infrastructure, we’ve got the right tools and expertise.

Here’s a quick overview of our core tech stack:

Frontend: React, Angular, Webix, DHTMLX, TypeScript, JavaScript;

Backend: Node.js, PHP, .NET, Nest.js, Go;

Mobile: React Native, Flutter;

Cloud: AWS, Microsoft Azure;

Databases: MySQL, PostgreSQL, MongoDB, Redis, Solr, ElasticSearch;

Data Visualization: D3.js, Highcharts, SVG;

DevOps: AWS, Microsoft Azure, Terraform, Prometheus, Bash;

QA and Testing: Apache JMeter, TestRail, Postman, Fiddler, Charles.

Don’t see a specific technology listed? Just reach out via our contact form — chances are we’ve already worked with it or can easily bring it into the project.

Will my software comply with GDPR, HIPAA, or local data laws?

Data protection and compliance are top priorities in everything we build. Whether it’s GDPR, HIPAA, or regional laws, we align the development process with the specific regulations that apply to your business. We’ll work closely with your legal or compliance teams (if needed) to ensure nothing falls through the cracks.

Will the software scale with us, and what if our priorities change?

Yes! We use modular architecture, cloud-native technologies, and clean code practices so your platform scales with your user base, features, and data. We’ll make sure the system can handle growth smoothly without major rework or slowdowns. And as your business evolves, adding new features or integrations will feel like a natural next step, not a complete rebuild.

Our agile approach lets us adapt as you grow so we are more than open for the possible changes. Scope adjustments and feature reprioritization are part of our regular planning cycles.

Can the software be upgraded in the future as new technology becomes available?

Absolutely. Future-proofing your software is part of our development mindset.

At XB Software, we build every application with scalability and maintainability in mind. From the start, we choose a tech stack and architecture that not only fits your current needs but can adapt as your business and technology evolve — whether it’s introducing AI capabilities, upgrading performance, or integrating with new tools.

We use modular and flexible architectures, so adding new features or replacing outdated components won’t mean starting over. Our teams also stay up-to-date with emerging tech trends and can recommend improvements that keep your platform competitive.

In fact, many of our clients continue evolving their applications with us for years, refining legacy systems, enhancing UX, and adding new features as their market grows.

Project Management
How do you estimate timelines and costs?

We start by carefully analyzing your goals, requirements, and technical constraints to build a realistic, detailed estimate. You’ll receive a transparent breakdown of project phases, timelines, and budget ranges — with no guesswork involved. Our estimates are based on years of experience delivering similar projects, so we’ll walk you through everything before any development begins. That way, you’ll know the budget range and delivery roadmap before we start — no surprises, no hidden costs.

Fixed Price vs Time & Materials contracts. Which one is better for my project? And what is a Budget with Float Scope contract?

Choosing the right cooperation model affects not only your budget, but also how flexible, predictable, and efficient your project will be. Each model works best for specific situations, and understanding the differences will help you to make a confident, informed decision.

  • Fixed Price (FP) works well for small, clearly defined projects with stable requirements. If anything changes, the scope must be renegotiated, which can slow development.
  • Time & Materials (T&M) is best for long-term, evolving projects. You pay for actual time spent, which gives you flexibility, speed of decision-making, and ongoing control over priorities.
  • Budget with Float Scope (BFS) is a hybrid contract model that combines the fixed budget and deadline of a Fixed Price project with the flexibility and value-driven approach of Time & Materials. You come with an idea, a set budget, and a timeline, and the team delivers the maximum possible value within those constraints. Instead of rigid scope, features are prioritized to ensure you get the most impactful product your budget can buy.

If you’re unsure which one to choose, we’ll help you to assess your project and recommend the model that minimizes your risks while delivering the highest value.

How does the collaboration work from the request submission until the final project is delivered and accepted?

Our process is designed to be clear, predictable, and stress-free for you. Once you reach out, we start with a short discovery call to understand your goals, challenges, and timelines. After that, we prepare a detailed proposal with estimates, scope, and the best engagement model for your case.

We rely on our structured Project Management Framework for IT Projects, which outlines how communication, transparency, risk mitigation, and decision-making work at every stage. This ensures that expectations are aligned from day one and that the project moves forward smoothly, even when your requirements evolve.

When you approve the plan, we move into the project kickoff: assigning a dedicated team, aligning communication channels, and setting up project management tools so you can track progress anytime. Throughout development, you receive regular updates, demos, and the opportunity to give feedback, ensuring the product evolves exactly the way you expect.

Before final delivery, we run thorough testing, security checks, and polishing. You review the final result, and only after you’re fully satisfied do we proceed to acceptance. Even after the project is delivered, we stay available for support, improvements, and long-term maintenance.

In short: clear communication, full transparency, no surprises, and a partner who’s with you from start to finish and beyond.

How will you keep us updated on the project progress?

You’ll always know what’s going on through regular demos, shared progress boards, weekly reports, and direct communication with your project manager via the platforms you prefer. Transparency is built into our process — from a shared glossary of terms to consistent documentation and alignment sessions with stakeholders. No surprises, no confusion, only clarity and sincerity to avoid miscommunication during your project.

How do you track time and justify the hours billed during development?

We provide full transparency through detailed time tracking reports, issue-based logs, and clear breakdowns of every sprint. You’ll see exactly what was done, when, and by whom — whether it’s coding, testing, design, or communication.

If you ever need clarification, we’ll walk you through the numbers. We treat your budget with the same care as ours. We’re also happy to align with your internal reporting format or set up shared boards so you can monitor work in real time.

What are the key metrics that define a successful custom web application project?

Success looks different for every business, but there are several core metrics we track together with our clients to ensure the project delivers real value:

  • Operational efficiency: reduction in manual work, errors, or processing time after automation.
  • User adoption & satisfaction: how quickly teams start using the new system and how it improves their daily workflows.
  • Productivity gains: measurable improvements in task completion speed, throughput, or team performance.
  • Customer experience: higher engagement, smoother journeys, improved retention, or fewer support requests.
  • Data quality & security: fewer data inconsistencies, improved compliance, and stronger protection of sensitive information.
  • Decision-making speed: availability of dashboards, analytics, and real-time insights that shorten the time from question to action.

For many clients, these metrics begin to show improvement within the first 6-12 months after launch. From the very beginning, we help define and track these KPIs so you always know how the product impacts your operations, and so the system can evolve based on real data, not assumptions.

App Modernization
I have an obsolete software system that no longer meets my business needs. Should I modernize it or build a new one from scratch?

Great question, and the one we hear often. It depends on the condition of your current system and your long-term goals.

System modernization makes sense when:

  • Your software is still doing part of its job but needs a UI/UX upgrade, performance boost, or better scalability.
  • Your tech stack is slightly outdated but maintainable.
  • You want to preserve existing workflows and avoid disrupting users.

Rebuilding from scratch is a better option when:

  • The underlying architecture is outdated or no longer supported.
  • You’re facing performance bottlenecks, frequent bugs, or security risks.
  • Your business has changed significantly and needs entirely new features and scalability.

At XB Software, we always start with a technical and business audit. We assess code quality, tech stack viability, and your future roadmap. Then, we recommend a tailored path: whether it’s a phased modernization, hybrid rebuild, or full reengineering — you’ll get the most cost-effective, risk-aware plan aligned with your business priorities.

You don’t have to decide on your own, we’ll help you make the smartest choice.

Can you modernize or rebuild legacy systems without losing critical data? Will my operations be affected?

Yes, and we’re extra careful about it. We specialize in modernizing legacy systems while preserving every bit of critical data. Our process includes data mapping and integrity checks, secure data migration tools, backup and rollback options, and step-by-step transition plans.

We ensure your workflows remain uninterrupted while we move you from outdated tech to modern, scalable solutions. So you get a fresh UI, improved performance, and better security without losing what matters most.

Can you modernize my software even if I don’t have documentation?

Absolutely. Missing documentation is a very common situation with legacy systems.

Our team will:

  • Reverse-engineer the existing logic;
  • Analyze workflows and data structures;
  • Rebuild missing documentation;
  • Identify outdated or risky modules;
  • Map out dependencies before any changes begin.

We’ve done this for countless older systems, including those built 10-15 years ago. Lack of documentation won’t stop the project, it just requires a careful assessment, which we handle in-house.

My system was built by another vendor, and they are no longer available. Can you take it over and modernize it?

Yes, takeover projects are one of our strengths. We start with a full technical and code audit, look for vulnerabilities, outdated libraries, architectural risks, and performance bottlenecks, and then propose a clear modernization roadmap.

Even if the previous vendor used unconventional structures, outdated frameworks, or custom logic, we’ll stabilize the system first, then gradually modernize it without breaking your daily workflows.

What system modernization options do you offer?

We adapt the modernization strategy to your goals and the system condition. The most common approaches include:

  • UI/UX modernization (new interfaces, improved usability);
  • Backend refactoring and optimization;
  • Migration to the cloud (AWS, Azure);
  • Replacing outdated frameworks and libraries;
  • Database modernization and restructuring;
  • Microservices adoption;
  • Adding new features, APIs, AI tools;
  • Performance and scalability improvements.

Whether you need a light refresh or a complete platform transformation, we’ll guide you through the right path.

Do you support cloud migration and API integrations?

Yes. We help businesses to modernize legacy systems, move to the cloud with minimal disruption, and connect platforms to third-party services through robust API integrations. From CRMs and ERPs to payment systems and AI tools, we make your tech ecosystem work as one.

Will modernization make my system faster and more secure?

Yes. That’s one of the main reasons businesses modernize. Modernizing improves:

  • App performance;
  • Scalability;
  • Security and compliance;
  • User experience;
  • System stability;
  • Integration capabilities.

We ensure your system meets modern security standards and can handle your future growth without slowing down.

How long does an app modernization project usually take?

It depends on the size and complexity of your system, but most modernization projects range from 3 to 12 months. Smaller UI upgrades can be done faster, while enterprise platforms may need a phased approach.

We’ll give you a clear timeline after the technical audit — no vague estimates, no surprises.

How much does app modernization cost?

There’s no one-size-fits-all answer, but modernization is usually more cost-effective than rebuilding a large system from scratch. After the audit phase, you’ll get a detailed estimate covering scope, risks, timelines, and priorities.

We’re transparent with pricing and always help you to choose the path with the best ROI for your business.

Do you support post-modernization maintenance?

Yes, and most clients choose to stay with us long-term. After modernization, we can continue improving performance, adding new features, integrating third-party tools, and keeping your platform up to date with emerging technologies.

We’re not just modernizing your system, we’re helping it evolve.

QA & Testing
When do I actually need QA in my development process?

QA (Quality Assurance) is what keeps your product stable, safe, and usable. Developers build features, but QA specialists verify that everything works correctly in real-world scenarios, across devices, browsers, integrations, and edge cases. Without QA, bugs slip into production, leading to downtime, user frustration, and expensive rework.

Including QA from the start means fewer surprises, lower long-term costs, and a product that behaves exactly as your users expect.

What happens if we skip or reduce testing? Does it really affect the final cost?

Avoiding testing almost always increases the overall cost. Bugs caught early are cheap to fix. Bugs discovered after launch often require redesigning entire modules, interrupting development, and resolving customer complaints.

Skipping QA usually results in:

  • Higher costs due to rework
  • Missed deadlines
  • More post-release support
  • Damage to user trust

Investing in testing is not an extra expense, it’s a way to prevent much bigger expenses down the road.

How do you guarantee the quality of the final product?

We guarantee quality through a structured, transparent, and industry-standard development process. This includes:

  • QA involvement from day one
  • Documented requirements and acceptance criteria
  • Automated and manual testing across each iteration
  • Code reviews and continuous integration practices
  • Security and performance checks
  • Clear reporting so you always see the state of your product

Quality isn’t an afterthought, it’s built into every step of development, ensuring a stable and reliable result.

How much does software testing cost, and what exactly am I paying for?

Testing costs depend on project size, complexity, and the level of test automation needed. You pay for the QA team’s work: planning test scenarios, executing manual tests, creating automated tests, validating integrations, verifying performance, documenting results, and ensuring your system meets functional and security requirements.

The value you get is a predictable, stable product that’s safe to launch, and significantly less money spent on emergency fixes later.

Will adding automation testing reduce the time or cost of QA?

Yes — for long-term projects. Automated tests quickly cover repetitive scenarios, speed up regression testing, and ensure stability after each update. You invest more upfront to automate, but you save significantly on every future release.

Do you include security testing in development?

100%. Security is baked into every stage of development. Our QA and software testing team conducts code audits, penetration testing, and performance checks to detect vulnerabilities early and ensure your platform can withstand real-world threats so you can launch with confidence.

Can QA help improve the user experience (UX)?

Absolutely! Testers spot confusing flows, unclear messages, non-intuitive actions, and usability gaps. Their feedback helps you to create a product that’s not only functional but genuinely pleasant for users.

What’s your process for handling feature requests and updates post-launch?

After the launch, we stay with you — whether through ongoing support agreements or regular development sprints. We prioritize updates based on business impact, user feedback, and your evolving goals. You’ll always know what’s being worked on, why it matters, and how it supports your product’s growth. No long waits, no black boxes — just consistent value delivery.

Do you offer long-term support after the launch?

Yes! Whether you’re a fast-moving startup, growing SMB, or established enterprise, we provide ongoing support activities like bug fixes, updates, and user assistance to ensure product’s continued success and customer satisfaction. We stay onboard to make sure your software evolves with you. Need SLA-backed support, a dedicated developers team, or just a reliable partner for scaling? We’ve got you covered.